Privacy policy

We are committed to protecting the privacy of our customers and users. On this basis, we have drawn up the following Privacy Policy principles regarding the collection, use, disclosure, transfer and storage of customer data. Our online activities comply with all applicable regulations and the relevant legislation of the European Union and the Republic of Latvia. Please take the time to familiarise yourself with our privacy practices.

Collection and use of personal data

Personal data is data that Laiksjauniesiem.lv collects in order to enter into a contract with an individual or to contact that individual. Personal data of regular customers may be collected in the following ways:

• by submitting your contact details (including your name, personal identification number, postal address and preferred method of contact) on our website or elsewhere (e.g. in shops);
• via your customer account details or cookies on our website;
• when shopping or placing an order in our shop or online shop, by storing your contact details or shopping preferences (Laiksjauniesiem.lv may ask you to voluntarily provide personal data and personal information in certain sections of the website. Mandatory personal data may include your name, address, postcode, email address, telephone number and other information);
• when submitting a hire-purchase application.

Collection of other data

We also collect non-personal data – data that cannot be directly linked to a specific individual (gender, age, language preferences, location). We may also collect data on general customer activity in our shops and on our website. This data is aggregated and used to provide more useful information to our customers, as well as to enable us to identify which sections of the website, products and services are most popular with customers. This aggregated data is treated as non-personal data in accordance with this Privacy Policy.

Use of collected personal data

By using the personal data collected, we can inform our customers about new products, special offers and upcoming events. A customer who does not wish to be on our newsletter mailing list or to receive notifications about products that may be of interest to them may be removed from the target audience at any time. We also use the personal data collected for the purpose of delivering goods, as well as to fulfil our obligations to the customer. In order to provide better customer service, ‘Laiksjauniesiem.lv’ may disclose information about individual users to a third party that provides services to Laiksjauniesiem.lv and has agreed to maintain the confidentiality of the shared information. A third party is, for example, our partner whose role is to transport goods sold via the online shop or to provide hire-purchase services.

Modifying collected personal data

Personal data collected for the purpose of identifying the Customer and communicating with them can be viewed, amended and updated on our website, in the ‘My Information’ section.

Protection of personal data

Laiksjauniesiem.lv takes all necessary precautions (including administrative, technical and physical measures) to protect customers’ personal data. Access to data for the purposes of editing and processing is restricted to authorised personnel only.

Security

All customers’ personal data provided to Laiksjauniesiem.lv as a result of visiting and shopping at the online shop will be treated as confidential. An encrypted data communication channel with banks ensures the security of the buyer’s personal data and banking information.

Privacy Policy Terms and Amendments

By using our website or completing a regular customer registration form, you confirm that you have read and agree to these terms and conditions. We reserve the right to amend the general terms and conditions of the Privacy Policy where necessary, and will inform all regular customers of any such changes. If you have any questions or concerns regarding our Privacy Policy or data processing, please contact us by emailing info@laiksjauniesiem.lv